Achieving Software Quality Through Teamwork by Isabel Evans

By Isabel Evans

Winning software program relies not just on technical excellence yet on how individuals of the software program staff interact. Written in effortless to appreciate language by way of a number one specialist within the box, this ground-breaking quantity offers an outline of the staff tradition required to boost caliber software program. Reflecting different perspectives at the nature of software program caliber, the e-book is helping teams in a software program workforce to speak extra successfully and to beat the clash created by way of their diverse perceptions of caliber. You research the jobs and actions of workforce individuals (including shoppers) during the lifetime of a software program product, from prior to the software program improvement starts off and through the software program improvement lifecycle, to after the software program has been deployed and is in use.

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Com. com/. HTM, November 2003. , Six Thinking Hats , New York: Penguin, 1999. , “The Troubled Project—Best Practice from Theory to Reality,” EuroSTAR Conference, Stockholm, Sweden, 2001. , Problem Solving in Groups, Hampshire, England: Gower, 1995. [18] TQMI, Problem Solving—Tools and Techniques, Cheshire, England: TQMI, 2001. [19] IEEE 1028™ Standard for Software Reviews, 1997. , and A. Mumford, The Learning Styles Helper’s Guide, Maidenhead, England: Peter Honey Publications, 2002. 3 Interaction between the groups and within each group 29 Berks, SL6 6HB.

PSP and TSP acknowledge the importance of people and teamwork in implementing and using processes. ISO 9000 shows us how to develop auditable processes. It is possible to fit all our organizational standards into a framework like the EFQM Excellence Model, and the ethos of the awards scheme is to encourage organizations at a low level of maturity to take the first steps toward excellence by assessment and improvement. It is possible to self assess and work for initial improvements, but continuous improvement is encouraged by assessment and comparison with other organizations at a regional, national, and European level.

Good process is needed, but that will only work if people understand and are motivated to use the process. “Seventy percent of the cost of developing software is attributable to personnel costs; the skills, experience, and work habits of engineers largely determine the results of the software development process” [11]. This fits well with some aspects of the Fundamental Concepts of Excellence; it considers process and people’s skills. However, the needs of the customer are not a focus for these models: The Personal Software Process helps individual engineers to improve their performance by bringing discipline to the way they develop software.

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